Delivery Options
 

On Demand Courier
Our premium delivery option starts at $25. We set it up for you,
and it’s generally intended for larger deliveries, special handling,
wedding and corporate orders.

Postmates is great for...
-when you want some goodies

delivered to yourself on-the-fly
-if you only want to order about 72 items
or less

-if your delivery location is quick and simple
to access
-keep in mind...Postmates isn't designed to
be a gifting service
, so if you'd like to send
treats to someone else, provide specific details and definitely choose to "send a note" along
with your order so your recipient knows who
the goodies are from








Our Postmates store is open:
-Monday - Friday 8am to 5pm 
-Saturday 8:30am to 4pm
-and Sunday 8:30am to 3pm.
-you'll find our complete menu there
-your order will arrive within 1 hour of you placing the order
-you or the recipient must be present
to accept the delivery

*please note: it is Postmates' policy to abort
the delivery
if contact with recipient is not made within 5 minutes of arrival at delivery location, in that event you will still be
charged full price for the product and
delivery, and should you choose to attempt
the delivery again, you would incur: a "return" fee and a re-delivery fee that are both the
cost of the initial delivery fee.

If you have any issues with Postmates, you 
must contact Postmates directly...once a 
Postmates order leaves the Bakeshop it is 
out of our hands and in the hands of their
couriers. To reach Postmates' customer 
service visit this link.

Order online at Postmates.com
or download the Postmates app

On Demand Courier is great for...
-all custom orders like mini cupcakes or cakes
-all orders larger than 72 items
-all weddings
-all corporate orders
-special occasions & handling
-folks who prefer not to use Postmates or for those who don't have the time to arrange a Postmate
-out-of-range delivery areas that Postmates won't deliver to

Delivery zones:                             

-we deliver to a wide-range of greater metro-Phoenix, give us a call to
check & see if the zip code you'd like to deliver to is in our
delivery zone!

Delivery days & times:
-Monday through Friday, 9a - 5p
Door-to-door time window:
-We must have a 60 minute window to make a 
successful delivery on time. 
*the recipient MUST be on-site to accept the delivery. Failure to
accept the delivery within 10 minutes of driver's arrival will result in an
additional charge of .55 cents per extra minute that delivery driver has to
wait. If the driver is ultimately unable to make a delivery, this will result
in a "return-to-bakery" fee that will be a re-charge of the initial delivery fee.


 

Postmates Delivery
Have a simple and quick delivery need? We offer delivery through Postmates. Pop on over to their website and set up the order and delivery on your own.
This option is $10-$35.

Postmates
is a
third party
delivery service

specializing
in food delivery.

 

Shipping options:

Need to ship a gift to someone special?
-We ship our cookies & dessert bars nationwide packaged in gift tins.

-We ship on Mondays, Tuesdays and Wednesdays.

-Call us to place your order 602.451.4335.

2325 N. 7th Street Phoenix, AZ 85006 / 602.451.4335 / faq@urbancookies.com / www.urbancookies.com
© 2018 by Urban Cookies, LLC. Proudly created with Wix.com

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