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Job description: Retail Team Member

WE ARE HUNTING FOR TALENT! We are a family-owned and operated, gourmet bakery and we are on the hunt for a talented new retail team member to join our crew! Are you reliable, always on time, ready to hustle for every shift, and eager to learn and grow in your next position? Then, we want to hear from you!

WHAT WE'RE LOOKING FOR: Our bakery is growing and changing every day and we are looking for hard workers who thrive in a fast-paced environment and who are comfortable wearing multiple hats and switching gears in a moment’s notice. All retail team members are expected to work or be available on weekends (Saturdays only), as well as opening shifts as early as 7:30 a.m. and closing shifts as late as 7 p.m. Part-time positions range from 16-31 hours and full-time from 32-40 hours— often times we can be flexible and work around other jobs, family commitments or school. Shifts can range from 4 hours to 10 hours.

 

Our retail team members spend their day working within a 3-person team, building customer "fans" by providing an exceptional customer experience. This includes customer service with a personal connection, keeping our shop well stocked, extremely organized, and very clean, and keeping a close eye on the quality of pastries before we serve them to customers.

 

They also fulfill online take-out orders for in-store pick up or delivery, fold tons of pastry boxes, do lots of cleaning, and complete operational tasks that keep the bakery running smoothly. Each team member's number one goal each day is to create a personal connection with each and every customer and ensure we've exceeded their expectations.

ARE YOU EXCEPTIONAL? Exceptional candidates have excellent customer service skills in a retail or food environment, have an eye for detail, are coachable, and are willing to jump in on any task in support of our team. Shift lead experience is

always a plus. If this sounds like you, we want to hear from you!

 

BENEFITS & PERKS:

· Competitive pay at $16 - 17 per hour (your hourly wage is computed by our current hourly wage of $13.85 plus $3-$4 of a guaranteed tip pool)

· Qualified team members receive 50-cent increases beginning at 6 months and every 6 months after that/ $1 per year

· Three days of paid time off each year

· Two paid holidays in your first year (Thanksgiving & Christmas) / Four paid after one year (Thanksgiving, Christmas, Independence Day, Memorial Day)

· Free pastries!

· Free break snacks!

· Company sponsored quarterly team outings such as happy hour, lunches & potlucks

· A $25 gift card on your birthday

· A $50 gift card on your annual anniversary

· A $75 (part time) and $150 (full time) holiday bonus

· Enjoy a friendly, family, team environment

· Gain valuable real-world business and entrepreneurship experience

· Be proud to work for a growing, popular, local, gourmet brand

PHYSICAL REQUIRMENTS: Acquisition of Maricopa County Food Handler’s Card / Ability to lift 50 lbs. / Ability to stand for most of shift / Maintain high energy and stamina for entire shift

 

Job description: Baker

WE ARE HUNTING FOR TALENT! We are a family-owned and operated, gourmet bakery and we are on the hunt for a talented new baker to join our crew! Are you reliable, always on time, ready to hustle for every shift, and eager to learn and grow in your next position? Then, we want to hear from you!

WHAT WE'RE LOOKING FOR: Our bakery is growing and changing every day and we are looking for hard workers who thrive in a fast-paced environment and who are comfortable wearing multiple hats. If you have at least one year experience in commercial baking, are hard-working, coachable and reliable, we want to hear from you! Experience with frosting and piping is a huge plus!

All team members are expected to be available or work weekends (typically Saturdays only), as well as mornings as early at 6am and afternoons as late as 4pm. Our part-time bakers work 16-31 hours and full-time bakers work 32-40 hours per week. You must be able to work alone, as well as within a team of 2-6 bakers.

 

Bakers spend their day baking cookies, cupcakes, and cakes, as well as frosting cupcakes and cakes. Since we are a scratch bakery, our bakers make large batches of cookie dough, batters, frostings, icings and toppings ensuring quality and consistency every time. Bakers start out learning to be finishing bakers—only baking and frosting. Once that skill is mastered, bakers move on to production baking and learn to make things from scratch on our large 80-quart mixers. Bakers also do LOTS of cleaning, stocking of ingredients and other operational tasks in support of the team and business.

BENEFITS & PERKS:

· Competitive pay starting at $19 - $20 per hour (hourly wage is computed by a base pay of $16 plus a guaranteed tip pool of $3-$4 per hour)

· Qualified team members receive 50-cent increases beginning at 6 months and every 6 months after that/ $1 raise per year

· Three days of paid time off each year

· Two paid holidays in your first year (Thanksgiving & Christmas) / Four paid after one year (Thanksgiving, Christmas, Independence Day, Memorial Day)

· Two consecutive days off

· Free pastries

· Free break snacks

· Company sponsored bi-monthly team outings such as happy hour, lunches & potlucks

· A $25 gift card on your birthday

· A $50 gift card on your annual anniversary

· A $75 (part time) and $150 (full time) holiday bonus

· Enjoy a friendly, family, team environment

· Gain valuable real-world business and entrepreneurship experience

· Be proud to work for a growing, popular, local, gourmet brand

PHYSICAL REQUIREMENTS:

Acquisition of Maricopa County Food Handler’s Card / Ability to lift 50 lbs. / Ability to stand for all of shift / Maintain high energy and stamina for entire shift

Job description: Shift Leader

WE ARE HUNTING FOR TALENT! We are a family-owned and operated, gourmet bakery and we are on the hunt for a talented new retail team member with experience as a shift leader to join our crew! Are you reliable, always on time, ready to hustle for every shift, ready to take on extra responsibility and eager to learn and grow in your next position? Then, we want to hear from you!

WHAT WE'RE LOOKING FOR: Our bakery is growing and changing every day and we are looking for hard workers who thrive in a fast-paced environment and who are comfortable wearing multiple hats and switching gears in a moment’s notice. We are also looking for someone who has worked as a shift leader in a retail or restaurant environment. All team members must be able to work or be available on Saturdays, as well as mornings as early at 7:30am and nights as late as 7pm. Our part-time shift leaders work 16-31 hours per week and our full-time members works 32-40 hours.

 

Our retail team members spend their day working within a 3-person team, building customer "fans" by providing an exceptional customer experience. This includes customer service with a personal connection, keeping our shop well stocked, extremely organized, and very clean, and keeping a close eye on the quality of pastries before we serve them to customers. Our retail team is made up of openers and closers, shift leads and a shopkeeper overseeing the team. Shift leaders are responsible for overseeing the retail shop and the retail team members. They oversee our daily quality report by overseeing team member performance, maintaining a quality shop environment and ensuring quality,

consistent pastries. Shift leads also work to improve processes and procedures to ensure every customer has a great experience. In addition, they report to and support the Shopkeeper in their operational duties in support of the business.

 

BENEFITS & PERKS:

· Competitive pay at $18 - 19 per hour (your hourly wage is computed by our current hourly wage of $15 plus $3-$4 of a guaranteed tip pool)

· Qualified team members receive 50-cent increases beginning at 6 months and every 6 months after that/ $1 per year

· Three days of paid time off each year

· Two paid holidays in your first year (Thanksgiving & Christmas) / Four paid after one year (Thanksgiving, Christmas, Independence Day, Memorial Day)

· Free pastries!

· Free break snacks!

· Company sponsored quarterly team outings such as happy hour, lunches & potlucks

· A $25 gift card on your birthday

· A $50 gift card on your annual anniversary

· A $75 (part time) and $150 (full time) holiday bonus

· Enjoy a friendly, family, team environment

· Gain valuable real-world business and entrepreneurship experience

· Be proud to work for a growing, popular, local, gourmet brand

PHYSICAL REQUIRMENTS: Acquisition of Maricopa County Food Handler’s Card / Ability to lift 50 lbs. / Ability to stand for most of shift / Maintain high energy and stamina for entire shift

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