Questions?
Phoenix: Text 602.377.0739 / Scottsdale: Text 480.604.5491
Email: faq@urbancookies.com
ORDER FOR TODAY
2325 N 7TH ST. PHOENIX, AZ 85006
Before you order, read our cancellation policy below/especially if picking up within 48 hours of ordering
All pre-ordering is done online through Toast. You can create an account or checkout as a guest!
HOW TO ORDER ONLINE:
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Click the link below
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Set your pick up time
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Select your sweets
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Add to cart
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Check out
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Receive an email confirmation
FIRST TIME ORDERING? SEE BELOW!
Helpful Ordering Tips:
READ OUR POLICIES
Cancellation Policy:
100% refund: 48 hrs before the pick up time on your receipt
50% refund: less than 48 hrs before the pick up time on your receipt
Early/Late Order Pick Up Policy:
Before 9am: Walk-in purchases can only be made when we open at 9am and online orders can be picked up any time after 9:30am.
After 6pm Mon-Fri or After 5pm Saturday: orders must be picked up by 6pm Monday-Friday and 5pm on Saturday. If you arrive at 5:01/6:01pm or later, your order will be available for pick up the next day. Keep in mind we are closed on Sunday.
SET YOUR PICK UP TIME
Before you start selecting your delicious treats, be sure to set your pick up TIME! At the top of the page, click on the "Pickup ASAP (15-20 minutes)" button. You will then have the option to adjust the time for pickup.
LARGE OR DETAILED ORDER?
Sometimes large or detailed orders can seem daunting to place online. If you'd prefer to speak to someone, please email us at faq@urbancookies.com and we'll get back to you within 24 hours.
CONCERNED ABOUT AN ALLERGY?
Urban Cookies Bakeshop is pleased to offer a variety of pastries made with alternative ingredients such as those made without gluten ingredients, dairy, eggs, nuts, and soy.
However, we feel it is important that our customers understand that our baked goods are best designed for those who prefer alternative ingredients as a lifestyle choice, and not those who are highly sensitive to food allergens or who have a medical condition.